Common Patient Questions

Q1: How much will I really save? Is it worth the trip?

Yes, the savings are significant.While the exact amount depends on your treatment, here is a typical comparison: A Root Canal + Crown often costs ~$3,500 AUD at home. With us, the same procedure is approximately $1,400 AUD. Even after factoring in flights and accommodation, most patients save thousands, especially on major treatments like Full-Mouth Veneers or Implants.

Note: Prices mentioned are estimates. You will receive an exact quote after your consultation.

Q2: Is the quality the same as back home?

Absolutely. We use the exact same premium, internationally certified materials you find in Western clinics—including Straumann, 3M, and Ivoclar. Our partner clinics strictly adhere to international sterilization and safety protocols. We also offer high-quality, budget-friendly alternatives like Osstem and Aidite.

Q3: Will language be a barrier?

No. Your entire journey is managed in English. From your first email to your final check-up, our fluent English-speaking treatment coordinators will be by your side to ensure clear communication at every step.

Q4: How long do I need to stay in Chengdu?

Timeline varies by procedure:

Veneers: 7–10 Days (1 Trip).

Root Canal + Crown: 2–5 Days (1 Trip).

Implants: 3–7 Days per visit (2 Trips required, 3–6 months apart).

Q5: What if something goes wrong? (Warranty)

We stand behind our work.

Implants: 2–8 Year Warranty.

Crowns & Veneers: 2–20 Year Warranty.

If any issues arise within the warranty period, you are covered by our Satisfaction Guarantee, which includes free retreatment or a refund. See our policy page for full details.

Q6: Do I need to pay in advance?

No. We never ask for upfront payment.You only pay after you have arrived in Chengdu, completed your examination, and approved the final treatment plan. If the final quote doesn't work for you, you are free to decline. Transparency is our foundation.